Understand
Discovering the real user and business need across processes, decisions, controls, data, and constraints.
Enterprise systems, Business process, AI enablement.
I'm Benedict Yong, a Singapore-based Product Owner with 16+ years in enterprise technology. I combine business analysis, SAP S/4HANA Sales and Finance, and delivery experience to turn complex needs into practical, adopted solutions.
Professional profile
Product ownership grounded in business understanding.
My strength as a Product Owner comes from understanding how an organisation actually operates—its users, processes, decisions, controls, data, constraints, and competing priorities. I turn that understanding into clear product direction and practical delivery decisions.
Prioritise
Shaping product direction, aligning stakeholders, and turning competing needs into clear delivery choices.
Deliver
Guiding implementation, testing, governance, and adoption so the solution works in daily operation.
How I own the work
From the right problem to a product people can use.
I connect discovery, priorities, delivery decisions, and adoption across the full product journey.
- Discover
Define the right problem
Understand users, processes, operational pain points, controls, data, constraints, and the outcome the product must achieve.
- Decide
Shape and prioritise
Set direction, manage trade-offs, align stakeholders, and give delivery teams clear requirements and decisions.
- Deliver
Carry it into operation
Guide implementation and testing, resolve delivery questions, and support governance, adoption, and continuous improvement.
Product portfolio
Product thinking, turned into working tools.
Each project shows the path from a user need and product decision through solution design to a working digital product.
September 2026
Productivity system · Project management
Time-Wise
A capacity-aware planning product that brings work, personal commitments, and genuine time constraints into one connected view—without flattening life into a single task list.
- Product ownership
- Capacity planning
- Connected views
- TypeScript
- SQLite
August 2026
Knowledge platform · Learning system
ERP Atlas
A public ERP knowledge platform that turns curated one-pagers, mind maps, learning paths, and practitioner notes into an expandable, process-first learning system.
- ERP knowledge architecture
- Learning guides
- Process maps
- Forum interaction
- AI-assisted build
July 2026
Custom trading workspace · Working product
Trade-Lite
A fully customizable personal trading tool—not merely a script inside someone else’s platform. The market universe, interface, chart behaviour, indicators, market structure, and workflow can all be shaped around the trader.
- End-to-end customization
- Live M1 data
- Modular architecture
- Market structure
- Configurable indicators
June 2026
Working tool · Knowledge discovery
AI-on-AI Screener
A scheduled workflow that monitors chosen AI topics, uses YouTube performance data to rank the five strongest signals, records results in Google Sheets, and delivers a weekly email digest.
- YouTube API
- Signal ranking
- Google Sheets
- Email digest
- PDF report
The Trading Research Tool is a personal research project. It does not provide investment advice or guarantee results.
1,200end users supported
300key-user community
Regionaland global delivery
2working languages
Selected experience
From blueprint to go-live — and beyond.
A career built across consulting and end-user organisations, with equal respect for the architecture, the process, and the people.
European MNC
Digitalization Senior Specialist
Business application lead for a community of 300 key users and 1,200 end users. Leads global-to-local delivery across SAP S/4HANA, Salesforce, IoT, Ariba, Concur, Power Apps and custom platforms.
Deutsche Bank
Finance System Specialist
Connected APAC business improvement with enterprise delivery, shaping integrations, data flows, risk controls and end-to-end reconciliation across complex finance applications.
LANXESS
Regional Workstream Lead
Supported new manufacturing facilities across Singapore and Greater China, spanning ERP, RFID, plant maintenance, SD/MM processes and business-system integration.
HP & Accenture
ERP Implementation Consultant
Built an implementation foundation across SAP BW, BPC, SD and MM — from blueprint and migration through testing, training, cutover and go-live.
What I bring
Product direction.
Business fluency.
Delivery judgement.
01
Product ownership & product direction
02
Stakeholder alignment & prioritisation
03
Business analysis & process design
04
SAP S/4HANA Sales & Finance
05
Enterprise integration & transformation
06
Applied AI & product delivery
Credentials
- Project Management Professional (PMP)®
- ITIL Certification & Certified AI Learning
- SAP S/4HANA Cloud Implementation with SAP Activate
- SAP Certified Application Associate — SAP S/4HANA Finance
- SAP Certified Application Associate — SAP S/4HANA Sales
- SAP Certified Application Associate — SAP S/4HANA Procurement
Education
- Post-Graduate Certificate, ERP Systems — Victoria University
- Bachelor of Management, Business/SCM — UniSA
- Diploma in Business Informatics — Nanyang Polytechnic
Consultation services
Turn enterprise complexity into clear next steps.
For SAP, business-process, product, and digital-delivery challenges, I help teams clarify the problem, align the right people, and choose a practical way forward.
Start a consultationPublications
Knowledge structured for other people to use.
My professional books simplify ERP concepts and connected business processes. They support the work rather than define the whole profile.
Explore my books on Amazon
Personal writing
The Ladder
A personal writing project exploring persistence, progress, recovery, and the space between where we are and where we believe we should be.
View The Ladder on Amazon
The right conversation can start something useful.